Expected to Lead Quality

Expected to Lead Quality

Speaker: Anne-Marie Charrett


What if your organisation is having quality problems and you’re expected to fix the dysfunctions causing them?

As companies evolve and grow, the way testing is performed often changes too. A successful company may evolve from startup, through scale-up, to full enterprise. Along the way they change their architecture, their organisational structures, and how they test and who is responsible for testing.

How do you lead quality in a context where change is constant? Where do you even start?

You might be a new manager or team lead. Or perhaps you’ve just started as a manager or lead at a new company. Or you don’t have any actual positional authority, but you’re a quality professional and expected to be a leader.

In this talk I'll explore what leadership and quality can look like in changing situations.